Shipping

Author: Urban Outback  

Free Australia Wide standard shipping on most orders over $100 (For Australian locations only)

Our shipping options and costs are available online on every product page, in real time, world wide.

Delivery times around Australia vary, if you would like an esitmated delivery time we recommend you use the Australia Post Delivery Time Calculator.
Our suburb/postcode is Raymond Terrace 2324

Approximate freight times are as follows:

 Post to Location

 Regular Freight 

 Express

 Australia Wide

 2-10 days

 1-3 days

 Worldwide (via Airmail) 

 5-20 days

 3-7 days (not available in all countries) 


Express Deliveries
Need it in a hurry? Order before 2pm, Mon-Fri, and choose Express Shipping and we'll despatch your order on Australia Post eParcel Express. Delivery to NSW & ACT is the next day - Subject to Australia Post services. Other states are 2-3 business days.

Save on Postage
Combined Postage discounts may be available when buying more than one item. The combined postage discount will automatically be applied when you are checking out with multiple items so simply add items into your shopping cart and you will get a final price in checkout. If you order over $100 you'll receive free standard postage, Express post is an extra chargeable service.

To calculate postage for multiple items simply add items to your shipping cart then click on view cart and add your postcode or country.

Australia Post operate Monday to Friday for order dispatching and deliveries. Closed public holidays.

Shipping Information
Orders to Australian destinations are trackable and shipped by Australia Post e-parcel post, express post delivery Online tracking is available. Most of these options can be chosen in checkout. Large items are sent via our courier.
All items are delivered with authority to leave (safe drop) where possible unless otherwise selected when ordering.
For international regions of the world, are shipped via International Registered Australia Post, postage calculator is at checkout for costs.

Care and Handling
Items are packed with durable strength custom made packaging to protect the items inside on the journey to you. All items are checked prior to packing and handled with great care, to ensure that each item is guaranteed to be dispatched in perfect condition. Urban Outback Gear is not directly liable for any loss, theft, or damage to any goods whilst in transit; however if your item arrives damaged please contact us at support@urbanoutback.com.au

Important Shipping Information
Delivery Delays:
If a product needs to be placed on back order to fulfill your request we will notify you by email if it stretches out much longer than normal freight times. We endeavor to process and dispatch orders promptly and efficiently and almost always dispatch within 1 to 2 days. The shipping time guides provided on this website indicate approximate shipping times only - they are not guaranteed delivery times. Urban Outback Gear cannot be held responsible for delays in parcels arriving at their destinations. This includes, but is not limited to: delays with any nominated carriers or carrier agents/representatives, delays in customs processing and clearance, delays resulting from industrial strikes/protests/wars/natural disasters, road, traffic or busy periods with freight companies.

Import Tax/Duty
The payment of any customs duty/import tax is the responsibility of the purchaser and should be investigated with their local customs or postal department to see what duties are payable (if any). Check your local import duty/tax before ordering.